Terms & Conditions
Welcome to House of Velora Silk. By accessing or purchasing from our store, you agree to the following terms and conditions.
1. General
This website/store is owned and operated by Minu N, based in Kerala.
We reserve the right to update or change these terms at any time without prior notice.
2. Products & Pricing
- All products (sarees and related items) are subject to availability.
- We strive to display product colors and details accurately, but slight variations may occur due to lighting or screen settings.
- Prices are subject to change without notice.
3. Orders & Payments
- Orders are confirmed only after successful payment.
- We reserve the right to cancel or refuse any order if necessary (e.g., stock issues, incorrect pricing).
4. Shipping & Delivery
- We aim to process and ship orders within the promised timeline.
- Delivery times may vary depending on location and courier services.
- We are not responsible for delays caused by third-party shipping providers.
5. Returns & Exchanges
- Returns or exchanges are accepted only if the product is damaged or defective upon delivery.
- Requests must be made within 48 hours of receiving the product.
- The product must be unused and in original condition with packaging.
6. Intellectual Property
All content on this website, including images, logos, and designs, belongs to House of Velora Silks and cannot be used without permission.
7. User Responsibilities
- You agree to provide accurate information when placing orders.
- Misuse of the website or fraudulent activity is strictly prohibited.
8. Limitation of Liability
We are not liable for:
- Indirect or incidental damages
- Delays caused by external factors (shipping, natural events, etc.)
9. Privacy
Your personal information is handled as per our Privacy Policy.
10. Governing Law
These terms are governed by the laws of India, and any disputes will be subject to the jurisdiction of courts in Kerala.